When you're searching for a Cadillac dealer who treats you like family, backs up their promises with award-winning results and gives back to the community they serve, look no further. Schepel Cadillac has built a reputation on trust, transparency and real expertise that sets us apart from the competition. As a proud Cadillac dealership in Merrillville, we've spent years earning the loyalty of drivers throughout Northwest Indiana and beyond.
Shopping for your first luxury vehicle or returning as a longtime Cadillac owner? Either way, we invite you to experience the difference for yourself. Here's a closer look at who we are and what we stand for.
Award-Winning Excellence You Can Count On
Our accolades speak for themselves. We employ more World-Class Technicians than any other Cadillac dealership in the United States, ensuring your vehicle receives the highest caliber of care every time it visits our service bays. That dedication has earned us the coveted Cadillac Mark of Excellence "Master Dealer" award an incredible eleven times.
The recognition doesn't stop there. We've claimed the CARFAX® Top 100 Rated Dealer Award six years in a row. When it comes to Cadillac excellence, there's no better option than our Indiana Cadillac dealer.
Honesty, Transparency & No-Pressure Approach
Knowledge and passion are two important parts of the Schepel Cadillac experience, but our transparency and our low-pressure atmosphere are points of pride, too. We've built a reputation as an honest, upfront dealership, and we think that's why people love doing business with us.
Add in our dedication to the community, and you'll see Schepel Cadillac as a different kind of dealer when you honor us with your business. Exploring a new Cadillac or simply have questions? You'll never feel rushed or pressured here.
Service and Support That Goes the Extra Mile
We know that owning a luxury vehicle should be a stress-free experience, which is why we offer support that few dealerships can match. We keep a Cadillac Roadside Assistance technician on-call every single day to help customers with problems they encounter on the road -- our tech will meet you wherever you're having an issue.
As one of the largest GM parts distributors in the Chicagoland area, we're 90% more likely than other dealers to have the part we need to fix your vehicle in stock, getting you back on the road faster. When you schedule Cadillac service with us, you can also count on:
- Free shuttle service for all of our service customers
- Complimentary service loaners you can use for free while we work on your vehicle
- A complimentary automated car wash available to service customers at either Schepel dealership
- Free Wi-Fi, coffee and bottled water while you relax in a comfy leather chair
- A dedicated technology center where we can review vehicle features, update your OnStar account, upgrade your XM Satellite Radio or walk you through product demonstrations
Proudly Giving Back to Our Community
Giving back to Northwest Indiana is more than a talking point for us, it's part of who we are. We're proud to support many wonderful causes and organizations, including Tradewinds Services, the Northwest Indiana Food Bank and Bible League International.
Choose Schepel Cadillac, and you're supporting a dealership that's deeply invested in the neighborhoods and families we serve.
Visit Schepel Cadillac Today
Ready to experience the Schepel difference for yourself? Browse our selection of a new Cadillac online, stop by our showroom to meet our team or reach out with any questions. We'd be honored to earn your business and welcome you to the Schepel Cadillac family. Feel free to contact us anytime, we're always happy to help.
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Schepel Cadillac About Us FAQs
Why should I choose Schepel Cadillac instead of another luxury dealership in Merrillville, IN?
We've earned the Cadillac Mark of Excellence Master Dealer award eleven times and have been named a CARFAX® Top 100 Rated Dealer six years in a row. We employ more World-Class Technicians than any other Cadillac dealership in the United States, ensuring every vehicle receives the highest level of care.
How does the Schepel Cadillac service experience differ from other dealerships?
We offer a comprehensive service experience that includes complimentary service loaners, free shuttle service and a complimentary automated car wash. As one of the largest GM parts distributors in the Chicagoland area, we're 90% more likely than other dealers to have the needed part in stock. Our dedicated technology center is also available to help with vehicle features, OnStar updates and XM Satellite Radio upgrades.
What awards has Schepel Cadillac received for dealership excellence?
We've received the Cadillac Mark of Excellence Master Dealer award eleven times and have claimed the CARFAX® Top 100 Rated Dealer Award six consecutive years. These accolades reflect our long-standing commitment to quality, transparency and customer satisfaction in Merrillville.
Can I expect a no-pressure buying experience at Schepel Cadillac?
Yes. We've built our reputation on a low-pressure atmosphere and a commitment to transparency that keeps customers coming back. Exploring a new Cadillac for the first time or returning as a loyal owner of many years, you'll never feel rushed or pressured. Visit our Merrillville Cadillac dealer and see why drivers across Northwest Indiana trust Schepel Cadillac.
Are there community organizations that Schepel Cadillac supports in Northwest Indiana?
We're proud to support organizations including Tradewinds Services, the Northwest Indiana Food Bank and Bible League International. Giving back to Northwest Indiana is a core part of who we are, not just a talking point. Choose Schepel Cadillac, and you're supporting a dealership deeply invested in the neighborhoods and families it serves.
